Terms & conditions

Please see below for Century Cruises (CC)’s Terms & Conditions regarding all trips and reservations.

The purchase of a travel package constitutes a contractual agreement and implies your acceptance of the terms and conditions listed below. Therefore, please make sure you have carefully read and understood these Terms and Conditions before making your reservations.

01. COVID-19 NOTICE

From 12:01am eastern daylight time on May 12, 2023, traveler no longer need to show proof of being fully vaccinated with an accepted covid-19 vaccine to board a flight to or out the United States.

02. DESCRIPTIONS

Century Cruises Inc (CC) has put forth all necessary efforts in order to ensure that, at the time of publication, all descriptions on our site or on the papers are true and accurate. For several reasons out of our control, modifications may occur from time to time. These changes will be duly noted and our website will be updated accordingly on a regular basis. It is consumers’ responsibility to check if these changes in the services reserved have been applied, by consulting either our site regularly or your travel agent.

03. PRICES INDICATED

All fares are per guest in US Dollars based on double occupancy unless indicated otherwise. Prices are valid on the date of publication in our document, and are subject to change without notice. CC reserves the right to increase or decrease published prices. Several factors may influence the fares, including, but not limited to, an increase in the cost of aviation fuel, transportation taxes and various amended government taxes. Such charges may be included in a travel service price or shown as an additional amount, depending on the destination. If you have purchased a Asia tour package with CC that includes air, your entire package price will be guaranteed at time of payment.

04. RESERVATION

These Terms and Conditions are deemed accepted when the reservation is completed. All deposits or full payment shall be made by check, debit card, credit card or cash before it can be confirmed. Unless indicated otherwise in these Terms and Conditions, all amounts are per person. The deposit for reservation or the full payment is neither refundable, nor exchangeable, nor transferable. One photocopy of your passport which is valid for six (6) months after the travel return date is required upon reservation. An extra expense or penalty will apply if the passport copy is not received three months prior to your departure. Please pay attention that Century Cruises (CC) will not take any responsibility to pay any extra expense or penalty caused by your passport copy delay, and the extra expense or penalty may up to $1,000.00 or an amount equals to flight tickets.

05. PAYMENT AND INSURANCE

A non-refundable deposit of at least $500 per person is required at the time of booking. Final payment is due at least 120 days prior to departure. Reservations will be canceled if final payment is not received in a timely manner. Items Not Included in the Published Price: These include, but are not limited to, airfares to and from your destination except where specified; airport/departure taxes; excess baggage charges; aircraft seat assignments; cost of passports and visas; taxes; laundry; phone calls; all items of a personal nature; items not included on regular menus; meals not detailed in the itinerary; expenses for additional sightseeing not specified in the itinerary; and health, accident, baggage, or travel insurance plans. Reservations do not include insurance charges. CC strongly recommends that you purchase travel insurance. After your reservation has been completed, please contact with our travel agent in order to discuss the various travel insurance plans available (cancellation, baggage, etc.).

06. PAYMENT CONDITIONS

Visa, Mastercard, American Express, Discover, PayPal, checks made payable to “ Century Cruises Inc.” are all acceptable forms of payments.

CC reserves the right to cancel your booking if your payment is declined by the bank, and a certified check or a bank draft is required with a penalty of US$50. Please note that a penalty of 10% of the amount paid will be applied if any modification of payment method is made provided that you are still eligible for the trip.

07. FOREIGN TRANSACTION FEE

Foreign transaction fees are charged by most credit card companies on purchases made in a foreign currency, or on purchases that involve a foreign bank (regardless of whether a foreign currency is used). Usually, foreign transaction fees are a percentage of the amount of each foreign currency purchase, with no minimum or maximum limit. Sometimes this fee is called a foreign exchange fee. It once was called a currency conversion fee. Foreign transaction fees are charged by U.S. transaction processors such as Visa and MasterCard. The card issuing bank may choose to pass that fee along to consumers; most do, and some tack on their own fees. CC takes no responsibility for foreign transaction fee and/or currency conversion fee.

08. CANCELLATION CONDITIONS

Any cancellation of your cruise or cruise tour must be received in writing by our U.S. sales representative, Century Cruises, Inc., at its principal office locates 1300 Concord Terrace Suite 320A Sunrise, FL 33323. In such event cancellation fees shall apply as described in this Article, unless expressly stated otherwise in Article 11 of the Ticket Contract, or unless provided otherwise by applicable law. You acknowledge that your cancellation will cause Carrier difficulty in selling a replacement cruise or cruise tour and thus the cancellation fees described herein apply regardless of whether your cruise or cruise tour is resold. You agree that any losses sustained by Carrier in the event of cancellation would be very difficult or impossible to quantify, and the cancellation fees are fair and reasonable as liquidated damages. Cancellation Fee Schedule Effective for Cruise Tours on and after August 1, 2020:

Written Notice received Days Prior to Departure Date Cancellation fee Per Passenger 121 or more US $500.00 pp used as credit 1 year 120 and 91 days 25% of Full Fare 90 to 46 days 50% of Full Fare 45 to 31 days 75% of Full Fare 30 to departure 100% of Full Fare

If you book some optional shore excursions on your trip, 48 hours before the start of the trip, or if there aren't enough people on the optional shore excursions, most optional shore excursions will receive a full refund. Century Cruises will not be liable for any loss of any related travel insurance purchased by the consumer or travel arising from cancellation of the travel.

09. AIRLINE TICKETS

Full name on your passport is required. It is the responsibility of consumers and travel agents to ensure that the information appearing on the airline tickets, vouchers and other travel documents is consistent with booking arrangements. A photocopy of passport (valid at least six months after the travel return date) is required upon reservation in order to guarantee the accuracy of flight ticket reservation. Please note that the travel document you provided shall absolutely be in accordance with that you use for your trip. CC takes no responsibility for any related lost and further, the extra cost or penalty will be on your own.

For land-package only, a copy of international tickets (for round trip) is required prior to departure. If there are any additional costs result from failure to provide the international tickets, CC disclaims taking any responsibility.

10. FLIGHTS AND CARRIERS

Consumers acknowledge and accept the following:

TSA regulations require us to collect the full first, middle, and last name exactly as it appears on your passport or government-issued ID, as well as your date of birth and gender. This information is required before we can book your air travel. Century Cruises ("CC") is not responsible for denied boarding or reissue costs resulting from incorrect name, date of birth, or gender information supplied to CC.

Flight itineraries provided prior to ticketing are subject to change without notice. CC is not responsible for any inconvenience, costs, or fees incurred as a result of flight delays, schedule changes, lost luggage, or disruption of air service. Flight itineraries remain subject to change by the operating air carrier(s).

When a specific class of service (including Premium Economy, Business Class, or First Class) has been purchased, CC will make every reasonable effort to secure that class of service on all applicable flight segments. However, due to airline inventory limitations, codeshare agreements, or operational restrictions, the purchased class of service may only be available on transoceanic flight segments. Connecting or domestic flight segments may be operated in a different class of service when the requested cabin is unavailable. Such circumstances shall not constitute a breach of the purchased air arrangements, and no refund or compensation shall be due unless otherwise required by applicable law or airline policy.

Airport check-in:

It is mandatory that consumers arrive at the airport check-in counter at least two (2) hours prior to departure, failing to do so may cause their reservation be cancelled and their seats be assigned to other consumers. Under such circumstances, consumers have no right of recourse.

Transfers: Arrival and departure transfers are included with your air arrangements. Upon arrival, our team will greet you at the airport and assist with your transfer to the ship. On debarkation day or following your post-cruise hotel stay, a transfer will also be provided to ensure a smooth continuation of your journey.​

Baggage Allowance: Baggage allowance is determined by the airline and the fare purchased. Depending on your ticket, checked baggage may or may not be included.

If you require additional checked or carry-on baggage beyond your fare allowance, additional fees may apply and vary by airline. We recommend visiting the airline's website before your departure to review its baggage policy and purchase any additional baggage allowance in advance, if needed.

Seat Assignment: Your Air Reservation is guaranteed. Century Cruises Air Department will do all possible to confirm your seat assignment. Airlines reserve the right to make seat assignments, availability, and charges. In the event of a schedule change, the seat assignments can be modified by the airline without notice. We guarantee your seat on the flight; however, specific seat selection is not included. Seat assignments are subject to airline policies and availability. Guests may select or purchase preferred seats directly through the airline’s website​. Some airfares used by CCI are not eligible for frequent flyer mileage or seat upgrades.

No-Show Policy: If a guest does not check in or board their scheduled flight, it will be considered a no-show. In most cases, the airline will automatically cancel all remaining segments of the itinerary, including return flights. No-show tickets are typically non-refundable, and reinstatement is not guaranteed. Guests will be responsible for any additional costs to rebook travel. If you anticipate any issues that may affect your travel, we strongly encourage you to contact us as soon as possible for assistance.​

Schedule Changes: Flight schedules are subject to change by the airline at any time. In the event of any updates or modifications to your itinerary, our Air Department will notify you as soon as the information is received and assist with any necessary adjustments.​

​Air Changes & Cancellations: Airfare is generally non-refundable; however, certain fare types or airline agreements may allow for changes or partial credits. Each request must be reviewed individually. For assistance with changes, please contact our Air Department during business hours, Monday–Friday, 9:00 AM–6:00 PM (EST) at 833-940-6524. Please note that any modifications are subject to airline rules and may incur penalties or additional charges.​

Airline Responsibility: Century Cruises Inc. acts solely as an intermediary in arranging air travel. All flight schedules, services, and related matters are controlled by the operating airline and are subject to change at any time. The operating airline remains solely responsible for the operation of the flights and related services.​

11. LODGING ROOM ALLOCATION

Hoteliers are solely responsible for room allocation, in accordance with the category reserved by consumers. Should consumers choose to alter their room category upon arrival at destination (upon availability), they shall make their own arrangements with the hotelier and assume all additional fees levied by them. Special requests concerning room amenities and location can be transmitted to the hotelier. These requests do not constitute a confirmation under any circumstances.

Check-in and check-out conditions:

Consumers hereby recognize and accept that hoteliers, in accordance with international standards, request that occupants check in between noon and 3 pm and check out by noon on the scheduled day of departure or by noon on the day immediately preceding a late-night departure. The hotel will advise the consumer of the check-out time when he/she checks in at the hotel. Whenever meals and/or drinks are included in the package holiday, consumers are eligible for meal and drink services from the time they check in to the time they check out.

12. TRAVEL DOCUMENTS

It is the full responsibility and expense of consumers to obtain all documents required by all relevant government authorities. American citizens shall show proof of citizenship (birth certificate, passport or citizenship card) and official identity card with picture for destinations where passports or visas are not required. It is the responsibility of the consumer to ensure the possession of any travel documents required by North America, Europe, Asia and other countries of destination and connections, as well as the return to USA. It is the responsibility of the consumer to disclose with their travel agent regarding any special issue or conditions when transiting at any third country customs. CC accepts no responsibility for any losses caused by the refusal of visas for countries of destination and connection (as a result of criminal records or other issues), or any customs problems. For consumers who travel with children, other documents may also be necessary. For travel outside of USA, most countries require a passport valid for at least six months beyond your return date. One (1) parent traveling with one (1) child may have to produce an affidavit signed by the other parent authorizing the child to travel. Consumers shall check with their travel agent to find out which documents are required, and then make certain that they have the documents in hand prior to departure. Consumers failing to provide the required documents may be denied boarding privileges by the carrier or relevant authorities. Under such circumstances, consumers have no right of recourse or refund. No refund or replacement will be given for lost or stolen travel documents.

13. CONSUMERS REQUIRING CARE AND ASSISTANCE WHILE TRAVELING

Any consumer that requiring special care, assistance, attention or treatment shall advise CC and the airline of any and all specific needs at the time of booking, in order to arrange for a means of access to air transportation. CC and the airline reserve the right to refuse passage to consumers who seem unlikely to be able to complete a trip, or for whom such a trip could prove dangerous to either themselves or others around them.

14. CHANGES TO TRAVEL SERVICES

If confirmed goods or services are no longer available prior to the departure date or subsequent to arrival at destination, CC reserves the right to substitute them for comparable goods or services, or to cancel them in the case of default. If the substituted goods or services are of lesser value, the liability of CC shall be limited to the sole difference in cost. If the substituted goods or services are of greater value, the consumer will be required to disburse an amount equal to the difference between the original prices and the substituted goods or services. The consumer will be entitled to refuse such substitutions; in such a case, and in the event of a cancellation, liability of CC shall be limited to the reimbursement of the price of the goods or services paid by the consumer.

15. CONSUMER RESPONSIBILITY

Consumers are responsible for ensuring that they are in adequate physical condition for travel, that they have a sufficient quantity of required medication with them, and that they carry such medication in their carry-on baggage at all times. Consumers shall also consult competent medical authorities before departure to inquire about preventive medical measures in regards to the destination countries and/or cities.

16. TIPS

It is customary to give your trip gratuities, subject to your satisfaction with services rendered. Gratuities on board and on land (Tour manager - Local guide - Driver - Baggage service) are not included in your full Asia Travel Packages Tours fare.

17. FORCE MAJEURE

CC cannot be held liable for any delay/cancellation and any additional costs for delays/cancellation, including flight/trip delays/cancellation caused by weather or technical incidents etc., loss of personal belongings, injury, accident, mortality, damage, inconvenience, loss of enjoyment, upset, disappointment or frustration, either mental or physical, owing to a force majeure ; that is to say, an unforeseeable event such as, but not limited to, the following: any unjustifiable or negligent act or omission of a service provider or an employee therefore any illness, theft, trade dispute, mechanical breakdown, quarantine, war, government constraints, civil unrest, poor weather conditions, closing or poor state of repair of an access road, or other factors over which no reasonable control can be exercised by either CC or the service providers thereof.

CC reserve the right to change Air Company, order of visits of the tour and hotels (same categories) without notice. Your reservation with CC indicates that you have read the terms and conditions established by CC.

18. COMMENTS AND COMPLAINTS

At destination, consumers shall contact a CC representative immediately to get assistance and to remedy any problem without delay, whenever such a problem can be reasonably remedied. In the event that a problem cannot be solved or dealt with immediately, consumers are requested to forward the specifics of the incident in writing to their travel agent within thirty (30) days of their return; otherwise, no action will be taken.

19. CALIFORNIA SELLER OF TRAVEL

Century Cruises Inc, as sales agent, is registered in California as a seller of travel. Century Cruises (California)’s seller of travel registration number is 2142480-40. Registration as a seller of travel does not constitute approval by the State of California.

20. OMISSIONS

Century Cruises is not responsible for omissions, printing and/or presentation errors in brochures, on Internet sites, or in any other media where such information may be presented; we reserve the right to make corrections as required.

21. YOUNG TRAVELERS

Guests who are less than 18 years of age must be accompanied by a parent or guardian and booked in a room with someone who is 21 years of age or older.

22. SMOKING POLICY

For the comfort of all our Guests, smoking is only permitted on the sun decks of ships. Smoking is not permitted on motor-coaches or in your hotel (cabin) room, this policy applies to all forms of smoking materials including vapor e-cigarettes.

23. PETS

Pets are not permitted on our cruises.

24. AGREEMENT

The payment of a deposit and/or the issuance of tickets or vouchers shall be deemed your consent to the terms and conditions as presented herein. It is specifically agreed that this agreement is entered into in Los Angeles County, California, and in the event any legal or equitable action is initiated concerning the interpretation, enforcement, or breach of any term, obligation, or duty as contained or related to these Terms and Conditions, the exclusive venue for such action shall be solely in the Superior Court of California, Los Angeles County, Van Nuys District. This agreement shall be construed in accordance with California law without regard to conflicts of law principles.

Reading and signing this agreement means that you agree and accept all the above terms and condition for CC’s Asia travel packages tours The present terms and conditions come into effect as of June 18, 2020, Century Cruises reserves all rights to the changes and interpretations of the above terms and conditions.

25. SELLER OF TRAVEL

Century Cruises Inc. is registered with the State of California as a Seller of Travel. California Seller of Travel Registration No.: 2163004-40. Registration as a seller of travel does not constitute approval by the State of California.

Century Cruises, Inc. is registered with the State of Florida as a Seller of Travel. Florida Seller of Travel Registration No.: ST46319. Registration as a seller of travel does not constitute approval by the State of Florida.

Certain disclosures required by California law applicable to sellers of travel, including disclosures relating to trust accounts, bonding, refund rights, and participation in the California Travel Consumer Restitution Fund (TCRF), are not required to be provided on this website and will instead be provided to California residents at or before the time of booking or sale, as applicable.

This registration information applies to all advertisements, solicitations, and offers for travel services made by Century Cruises Inc., including those offered through this website.

Additional Disclaimers: Seller of Travel registration in any state is a statutory registration requirement only and does not constitute endorsement, approval, or certification of Century Cruises Inc. or its travel services by any governmental authority. Nothing in these Terms & Conditions is intended to limit or waive any non-waivable consumer rights provided under applicable Seller of Travel laws of California or Florida.

THANK YOU FOR TRAVELING WITH CENTURY CRUISES, WE WISH YOU A GREAT JOURNEY AHEAD!